Terms and Conditions, Privacy Policy, and Disclaimer

Please read these Terms and the Privacy Policy carefully before using this site.

Privacy Policy & Disclaimer

Milestone Chemicals Australia Pty. Ltd. (MCA) is committed to protecting your privacy.

We have developed this Privacy Statement to inform you about how MCA will collect, hold, use, and disclose personal information, how individuals can gain access to personal information held by us and how you may inquire about how we deal with your personal information.

TERMS & CONDITIONS

These terms and conditions govern your use of this website.

By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

Collection of Personal Information

MCA will only collect Personal Information which is necessary for our business functions and activities, or to comply with legal or regulatory obligations. We will collect Personal Information by lawful and fair means and not in an unreasonably intrusive way.

Depending on your relationship with us, this information may include, but is not limited to; your name, address and email address.

When collecting personal information about you which, for the purposes of the Privacy Act is regarded as sensitive information or health information, we will collect that information from you or from third parties only with your consent.

Use of Personal Information

MCA collects, uses and discloses your personal information for a range of purposes. These purposes depend largely upon your relationship with us. We will use personal information for the Primary Purpose for which it was collected. The information we collect is used for the following purposes:

• To be able to offer safe and simple use of our website;
• To be able to communicate, by means of email or otherwise, with you in connection with your questions, queries and transactions made through our website;
• To be able to provide you with information about MCA products;
• To be able to offer you marketing and advertisements which we think you will find interesting;
• To ensure that you can access client only areas;
• To fix system errors and for support services;
• To identify you and assist you to subscribe to our services;
• To customise the information you receive from our website;
• For our research, so that we can improve our products and services and tailor them to better suit your needs;
• To track how the website is used and to identify popular areas, Internet trends and demographics.

We will only use personal information beyond the Primary Purpose where it is related to that purpose or where you consent to the further use.

Disclosure of Personal Information to Third Parties

Your Personal Information will only be disclosed to other entities (including related entities of MCA) for the Primary Purpose(s) for which that Personal Information was collected. Where we wish to disclose your Personal Information for purposes other than the Primary Purpose, we will, where appropriate and necessary, obtain your consent.

We are not required to obtain your consent where:

• The disclosure is required to lessen or prevent a serious and imminent threat to an individual's life, health or safety, or to public health and safety;
• We suspect fraud or unlawful activity (Australia only);
• The disclosure is necessary to assist a law enforcement agency; or
• The disclosure is required or authorised by law.

Quality and accuracy of Personal Information

MCA will take reasonable steps to ensure that any Personal Information that we use or disclose is complete and current. If you become aware that any Personal Information we hold is not accurate please advise us in writing as soon as possible at the address below.

Retention and destruction of Personal Information

We will only keep your Personal Information on file for as long as it is necessary to fulfil our business needs or legal requirements. When we no longer require your Personal Information, we will destroy or dispose of it in a secure manner.

Security

We will take all reasonable steps to protect your Personal Information, and to safeguard that Personal Information from misuse and loss, unauthorised access, modification and disclosure.

Intellectual Property ("IP") addresses

To be able to maintain the website in an efficient and secure manner, we collect and store IP addresses for a limited period of time. The IP address is a unique number which makes it possible to identify a visitors connection to the Internet and it is automatically reported by your web browser each time you view a website.

Copyright

Copyright in material contained on this website is owned by MCA unless otherwise indicated. MCA authorises you to copy, download and/or print any material published by MCA on this website for non-commercial use only, provided that such material is not edited or modified and retains all copyright and other proprietary notices, including any disclaimer notices.

Trademarks

All trademarks, logos, images, product and company names referred to in this website are the property of their respective owners.

Data Mining

The automated and/or systematic collection of data from this website is prohibited.

Permissions

You may request permission to use copyright materials on this website by writing to "The Office Manager" - see details below.

Disclaimer

The information contained in this website is provided "as is" and without warranties of any kind either express or implied to the fullest extent permissible pursuant to the laws of Victoria, Australia. MCA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

MCA makes no claim as to the accuracy of the content or information contained on this website. MCA does not accept liability for any information or advice provided on the website or incorporated into it by reference. MCA does not accept any liability for loss or damages incurred by any person as a result of reliance placed upon the content of this website or any other information incorporated by reference.

MCA makes no representation as to the accuracy of any other aspect of the information contained on servers linked to this website via hyperlinks.

The information on this website is provided on the basis that all persons accessing the website undertake responsibility for assessing the accuracy of its content and information; and that they rely on it entirely at their own risk.

Variation

MCA may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of publication of the revised terms and conditions of this website. Please check this page regularly to ensure you are familiar with the current version.

Applicable Law

This website is to be construed in accordance with, and is governed, by the laws of Victoria, Australia. By using this website you submit to the jurisdiction of the courts of Victoria in relation to any dispute relating to the website.

Hyperlink Notice

MCA provides external links for your convenience ("Links"). Whilst MCA has used reasonable endeavours to review the Links, it is not responsible for the accuracy, legality or decency of material located at the Links, nor is MCA responsible for the copyright compliance of the Links.

Our Commitment to Security

MCA strives to protect your personal information.

We will take reasonable steps to make sure any personal information we have isn't lost or accessed without authority or destroyed, misused, modified or disclosed.

However, while MCA will do its best to protect your security, no information sent over the Internet can be 100% secure and we can't guarantee the security of any information you send to us or receive online.

Because of this, you should always keep any personal information secure as you alone are responsible for maintaining its secrecy. Please be careful and responsible whenever you're using the Internet and the website and let us know about any security breach immediately.

Modifying the Information and Services

MCA may modify, suspend or discontinue the information and/or services available on the website from time to time in its absolute discretion.

Online Ordering Facility

These terms and conditions apply if the goods sold are purchased using the online ordering facility on the MCA website. Should any provisions of these terms and conditions be inconsistent with general terms and conditions of trade, these terms will prevail to the extent of such inconsistency.

To use the MCA online ordering facility, you must have an active current credit account with MCA. Credit facilities are available and will be negotiated directly on a confidential basis. Credit terms will not automatically be granted. Should you wish to apply for a credit facility, please contact our head office on (03) 9450 4555 or your local branch. Alternatively contact via "Contact Us" facility available on the MCA website.

Inquiries

Inquiries regarding privacy and/or terms can be addressed to:

The Office Manager
Milestone Chemicals Australia
P.O. Box 5021 West Heidelberg DC
Victoria, 3081
or by email: headoffice@milestonechemicals.com.au